Delivery Time:
The shipping times listed on our website are estimates for 95% of orders. For specific deadlines, email support@malena.com. Expedited service may incur additional fees.
A tracking number is provided upon shipment for monitoring with the carrier.
Shipping Methods:
Fabric Swatches & Booklets:
Carrier: DHL Express, FedEx or USPS.
Delivery Time:7-10 days.
Delivery Method: Mailbox, no signature required.
Ready-made & Customized Curtains/Drapes:
Carrier: DHL Express, FedEx, or UPS.
Delivery Time: 15-20 days.
Delivery Method: Door-to-door, signature required.
Blinds & Shades:
Carriers: DHL Express, FedEx, UPS.
Delivery Time:
Bamboo Shades: 20-30 days.
Roman Shades: 20-30 days.
Roller, Zebra, Cellular Shades: 20-30 days.
Venetian Blinds:20-30 days.
Delivery Method: Door-to-door, signature required.
Shipping Destinations:
Worldwide, except military and P.O. Box addresses.
Shipping Fees:
Curtains, Drapes, Blinds, Shade Hardware:
Express: $99.99.
Sample Booklets:
Express: $34.99.
Swatches: $89.99 (standard).
Additional Details:
Orders are shipped directly from the factory
Customs Duties & VAT: Any applicable charges are the buyer’s responsibility, determined by the destination country’s tax laws.
Trackingt:
Tracking details are sent via email once shipped. Use the carrier’s website for updates or appointment scheduling.
Note: Shipping addresses cannot be changed after pickup. Ensure your address is correct before placing an order.